SuperOffice¶
SuperOffice is a CRM system, combining all customer-facing processes – sales, marketing and customer service – into one technology stack.
The SuperOffice connector configuration can be found in the superoffice-connector github repository. The playground branch is typically the most complete branch.
Frequently Asked Questions¶
Why do I sometimes have to re-authorise?¶
SuperOffice uses a token concept called SOTicket, which will expire if it’s not used every 6 hours. If Sesam is having operational issues that last more than 6 hours, the token might expire and the user will have to re-authorize to provide us with a new valid token. For more information see SuperOffice System User.